CrossWOZ: A Large-Scale Chinese Cross-Domain Task-Oriented Dialogue Dataset

Qi Zhu, Kaili Huang, Zheng Zhang, Xiaoyan Zhu, Minlie Huang

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Dialogue and Interactive Systems TACL Paper

Session 1B: Jul 6 (06:00-07:00 GMT)
Session 3B: Jul 6 (13:00-14:00 GMT)
Abstract: To advance multi-domain (cross-domain) dialogue modeling as well as alleviate the shortage of Chinese task-oriented datasets, we propose CrossWOZ, the first large-scale Chinese Cross-Domain Wizard-of-Oz task-oriented dataset. It contains 6K dialogue sessions and 102K utterances for 5 domains, including hotel, restaurant, attraction, metro, and taxi. Moreover, the corpus contains rich annotation of dialogue states and dialogue acts at both user and system sides. About 60% of the dialogues have cross-domain user goals that favor inter-domain dependency and encourage natural transition across domains in conversation. We also provide a user simulator and several benchmark models for pipelined task-oriented dialogue systems, which will facilitate researchers to compare and evaluate their models on this corpus. The large size and rich annotation of CrossWOZ make it suitable to investigate a variety of tasks in cross-domain dialogue modeling, such as dialogue state tracking, policy learning, user simulation, etc.
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